Redesigning care for the Most Vulnerable Patients

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Today's healthcare delivery system is not designed for high-risk, medically complex patients—a population that represents only 5 percent of patients, yet drives 50 percent of our nation's healthcare costs.1 These patients tend to have greater difficulty accessing medical care, are more likely to rely on emergency department visits for ongoing care and are a population that is projected to grow dramatically over the next 20 years.2

DaVita Health Solutions offers a broad suite of home- and outpatient-based care programs to fill the gaps in today's healthcare delivery system for your most complex patients.

Model of Care
Patient-centered, MD/NP driven

Our programs are driven by a physician- and nurse practitioner-led interdisciplinary care team that extends primary care outside the traditional office setting, increases communication across care providers and helps to ensure seamless transitions from post-acute settings.

Our innovative model of care is designed to deliver patient-centered, high-quality medical care inside the patient's home, in a post-acute care facility or while the patient receives treatment within the dialysis center.

Model of Care

Clinical Services

Comprehensive health assessments and planning

Comprehensive health assessments and planning

Accurate coding and documentation

Accurate coding and documentation

Medication management

Medication management

Palliative Care

Palliative care

Advanced care planning

Advanced care planning

Behavioral health

Behavioral health

Health education and resources

Health education and resources

oordination of care

Coordination of care

DaVita Health Solutions

Post-discharge follow-up

DaVita Health Solutions

24x7 on call clinician support

Proven Results

With nearly 40 years of combined experience managing House Calls, Post-Acute Care and Integrated Kidney Care programs, DaVita has consistently delivered measurable results over time.3, 4

What people are saying about our programs

Patient Testimonials

"House Calls gave my mother the support she needed to meet her end of life goals. I can't thank you enough for this program."
- Karen, daughter of Polly, former House Calls patient

"I was hospitalized six times in two years. The House Calls program changed that."
- Harold, House Calls patient

"When I first heard about House Calls, I thought it was a dream. It has been one of the best things that has happened to me."
- George, House Calls patient

Provider Testimonials

"We have been able to find an area where we can provide care to patients who wouldn't be able to get it any other way."
- Dr. Joseph Straton, House Calls Medical Director

"I think House Calls is transforming healthcare, because it is working with patients who need this type of care specifically."
- Dr. Jill Schwartz-Chevlin, House Calls Medical Director

About Us

A Differentiated Partner, A Differentiated Solution

  • Proven results over time: Unlike start-ups, which have narrow track records over short periods of time, we have more than 15 years of experience delivering tailored, comprehensive care programs to manage high-risk patients. These programs have driven measurable results.
  • Comprehensive, customizable approach: While many companies focus on individual diseases or care settings, we believe that you must treat each patient's "whole self," and do so in the right care setting at the right time—whether in the patient's home, post-acute care facility or dialysis center.
  • Provider-led solution and care model: We understand that caring for high-risk, complex patients requires an entirely different care model—one that goes beyond typical disease/care management, consulting or analytics alone to meet patients where they are with all the services they might need.
  • Structurally advantaged in ESRD management: Many high-risk patients have ESRD and/or CKD, and with our roots as a dialysis provider, we are structurally advantaged with routine access to patients as they dialyze 12-15 hours per week, national scale and strong nephrologist relationships.
  • We take all the risk: You don't pay a dime and we don't make a dime unless we save more than we spend; we split the savings only after our model of care costs are recouped.

Our Leadership Team

Misha Palecek

Misha Palecek

Chief Development Officer,
DaVita Inc.

Hank Schlissberg

Hank Schlissberg

President

Suzanne Hansen

Suzanne Hansen

Senior Vice President

Jen Meyer

Jen Meyer

National Vice President,
Growth

Eerette Neal

Everett Neal

National Vice President,
Care Delivery

Grace Chen

Grace Chen

National Vice President,
Care Design

Justin Kindy

Justin Kindy, FSA, MAAA

Vice President,
Actuarial & Analytics

Todd Saunders

Todd Saunders

Head of Technology
& Infrastructure

Stephen Bentfield

Stephen Bentfield, JD

Group General Counsel

Melissa Fass

Melissa Fass

Director of Marketing

Becky Hubbard

Becky Hubbard

Director of People Services

About DaVita Health Solutions

DaVita Health Solutions is a subsidiary of DaVita Inc., a Fortune 500® company and leading provider of integrated health and kidney care services. We deliver house calls and post-acute care programs to help our nation's Most Vulnerable Patients get access to quality care, spend less time in the hospital, and live their healthiest lives. Our community based, physician- and NP-led care teams deliver medical, behavioral, social and palliative care to chronically ill patients within their home or skilled nursing facility (SNF). Our programs have enhanced the lives of thousands of patients with a 91% satisfaction rating; reduced hospitalizations by 35-40%; lowered SNF length of stay by 50% and SNF to Acute readmissions by 57%; and reduced cost of care by 15-20%.3 DaVita Health Solutions leverages more than 15 years of experience in managing high-risk patients under at-risk arrangements with payors and risk-bearing entities.

Learn More

For more information and to discuss options to help you better understand and manage your most vulnerable patient populations, contact DaVita Health Solutions at healthsolutions@davita.com.

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